Gorgias Customer Experience Platform: Streamline Your Support Channels
Enhance your customer service with Gorgias, a versatile platform that consolidates all your support channels into one inbox. Designed to provide seamless customer interactions, Gorgias integrates with over 100 apps, including Shopify, to ensure a personalized and efficient support experience for your customers.
Key Features:
- Omnichannel Support: Unify email, chat, voice, TikTok, Instagram, and more in one inbox
- Order Management: Edit, refund, duplicate, and cancel orders directly on Gorgias
- AI-Powered Ticket Management: Resolve queries promptly with smart automation
- Data-Driven Insights: Utilize Revenue Statistics to understand your support team’s impact on sales
- 24/7 Support: Answer FAQs with Help Center, chat, and website campaigns