Bad Customer: Prevent Chargebacks and Refund Abuse with Ease
Bad Customer is a powerful Shopify app designed to help you identify problem customers before you ship, ultimately reducing chargebacks and refund requests. Unlike traditional anti-fraud tools, Bad Customer uses a unique approach by analyzing customers’ chargeback history on other sites, allowing you to make informed decisions and avoid potential financial losses.
Key Features:
- Identifies customers who have previously charged back on other sites
- Flags orders to PO Boxes or when billing/shipping addresses are in different states
- Flags orders from customers who create multiple accounts