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Best Shopify Returns and exchanges Apps

Updated : March 3, 2024 Reviewed By Mandy Oswold
Exchange It: Return Management - Shopify App


( 50 )

Developed By : 506

Free | Start from : $9.99

ExchangeIt Returns & Exchanges – Shopify App

Streamline your return management process with ExchangeIt Returns & Exchanges, a Shopify app designed to simplify exchanges, refunds, and inventory restocking. Rated 4.9 with 66 reviews, this user-friendly app meets Shopify’s highest quality standards for speed and merchant value, making it a must-have for your online store.

Key Features:

  • Efficiently handle exchange orders, refunds, restocking, and returns portal management
  • Seamlessly process returns and exchanges directly from Shopify Admin
  • Create exchange orders within your orders page for streamlined fulfillment
  • Flexible refunds with auto-calculation or custom options from returned items
  • Autocomplete customer details and modify shipping for seamless returns
FlexReturn Return Center - Shopify App


( 21 )

Developed By : Flextech

Free | Start from : $69.99

FlexReturn Return Center: Simplify Your Return Management Process

FlexReturn Return Center is a smart return solution for Shopify stores, designed to streamline the return, exchange, and refund process. With customizable return rules and automatic approval features, this app maximizes the chance of repeat customers by offering optimal return resolutions that suit their preferences.

Key Features:

  • Smart return center to request and manage returns, exchanges, and refunds
  • Customizable and beautiful return page supporting 12 languages
  • Email notifications sent to customers at each step of the return process
  • Smart rules that show customers optimal return options and reject unwanted items
  • Customers can choose different product variants to exchange and upload proof photos
  • Automatic shipping label generation, restocking, and return approval to simplify the return process
Indian Logistics Services - Shopify App


( 70 )

Developed By : Softpulse Infotech

Free | Start from : $19.99

Indian Logistics Services Shopify App

Enhance your shipping experience with the Indian Logistics Services Shopify App. Ship orders seamlessly using 10 leading Indian logistics services, manage returns efficiently, and save time with bulk order processing. This app offers real-time tracking, email notifications, and customizable invoice templates with GST integration.

Key Features:

  • Ship orders with top Indian logistics services like Delhivery, FedEx, Bluedart, and more
  • Effortlessly upload packages, print packing slips, and generate invoices with GST-enabled templates
  • Manage returns and exchanges with ease
  • Receive email notifications for different shipping events
  • Real-time tracking of shipped orders for better visibility
Narvar Returns and Exchanges - Shopify App


( 17 )

Developed By : Narvar

Free | Start from : Free to install

Narvar Return & Exchange: Transform Refunds into Exchanges for Shopify Merchants

Protect your revenue and enhance customer experience with Narvar Return & Exchange. This app is purpose-built for Shopify merchants looking to save sales, reduce costs, and convert refunds into retained revenue. With adaptable exchange options, convenient return processes, and seamless integrations, Narvar Return & Exchange empowers businesses to maximize customer lifetime value and streamline reverse logistics.

Key Features:

  • Save sales and retain revenue with adaptable exchange options and store credit
  • Improve customer experience with industry-leading and convenient return options
  • Manage complexity and make smart decisions with returns intelligence
PostCo: Returns & Exchanges - Shopify App


( 59 )

Developed By : PostCo

Free | Start from : $239

PostCo: Streamlined Returns & Exchanges for Your Shopify Store

PostCo offers a comprehensive solution for managing returns and exchanges on your Shopify store. With a user-friendly interface and powerful automation features, you can retain revenue, upsell returns, and reduce operational costs effortlessly. Customize your returns portal, set policy rules, and automate shipping label generation to provide a seamless return experience for your customers.

Key Features:

  • Customize your returns portal with your brand’s logo, colors, and design elements
  • Set policy rules to enable specific return outcomes tailored to your business needs
  • Offer store credit, refunds, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or ready-made integrations
  • Personalize your returns flow with custom questions, return reasons, and image upload options
  • Choose from different pricing plans to suit your store’s size and needs
  • Receive priority support and dedicated account management with higher-tier plans
Return Prime:Order Returns app - Shopify App


( 408 )

Developed By : Appsdart Solutions Private Limited

Free | Start from : Free

Return Prime: Automate Your Returns, Exchanges, and Refunds Effortlessly

Return Prime is a comprehensive Shopify app designed to streamline your returns, exchanges, and refunds process, ensuring a seamless post-purchase experience for your customers. With automated labels, in-store return options, and efficient refund methods, managing returns has never been easier.

Key Features:

  • Customer-friendly return portal that is fully customizable
  • Automatically send return labels and create replacement orders on Shopify
  • Refund to card or gift card, along with other refund methods
  • Offer in-store returns and smart exchanges
  • Connect with 30+ apps or build your own integrations using webhooks and APIs
ReturnZap ‑ Returns Management - Shopify App


( 44 )

Developed By : ReturnZap

Free | Start from : $69.95

Automate Your Returns and Exchanges with ReturnZap

ReturnZap is your ultimate solution for managing returns and exchanges effortlessly. Say goodbye to manual processes and hello to streamlined operations with our all-in-one, automated app.

Key Features:

  • Branded self-serve returns portal integrated with refunds, store credit, and exchanges
  • Automated return labels for multiple carriers worldwide
  • Customizable return policies and automatic approval options
  • Issue store credit with gift cards and discount codes
  • No fees per return and unlimited cap on returns and exchanges
Rich Returns - Shopify App


( 60 )

Developed By : Rich Returns & Exchanges

Free | Start from : $199

Welcome to Rich Returns & Exchanges

Rich Returns & Exchanges is your go-to Shopify app for automating your customer returns, exchanges, refunds, prepaid return labels, and store credit. Streamline your returns and exchanges to save valuable time and enhance customer satisfaction with our easy-to-use platform.

Key Features:

  • Self-service, custom-branded return portal to reduce return processing time
  • Automate shipping return labels for a smooth customer experience
  • Set up automated rules to accommodate your return policy and exchange terms
  • Keep your customers updated with automated email notifications
  • Easily integrate into your business processes with ERP, IMS, CRM, & 3PL systems
Loop Returns & Exchanges - Shopify App


( 101 )

Developed By : Loop

Free | Start from : $375

Revolutionize Your Returns with Loop Returns & Exchanges

Loop Returns & Exchanges is the ultimate solution to automate your returns management, reduce costs, and enhance customer loyalty. Our platform is designed to provide a seamless shopping experience within the returns process, driving customer lifetime value and boosting sales for your brand. Trusted by leading businesses like Princess Polly and Marine Layer, Loop Returns is customizable to meet your brand’s specific needs at every stage of growth.

Key Features:

  • Optimize return costs with Workflows, Logistics, Point of Sale, and more
  • Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
  • Protect against return fraud with Workflows, Custom Rules, and Blocklists
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Build confidence with Tracking and gain insights into shopper behavior
Sorted Returns Center - Shopify App


( 419 )

Developed By : Sorted

Free | Start from : $500

Sorted Returns Center: Streamline Your Return Process with Ease

Sorted Returns Center (previously Clicksit) is the ultimate solution for automating and simplifying your returns, exchanges, refunds, and labels to retain customers and revenue. With competitive Evri, Collect+, and USPS labels or the option to upload your own, managing returns has never been easier.

Key Features:

  • Auto-generated Evri, Collect+, and USPS labels or upload your own
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal with your look and feel on your domain
  • Customizable notifications to keep customers informed on return progress
  • Returns management dashboard to set your rules and windows, and get insights
We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.

If you believe there’s a great app that should be on this list, please contact us via Contact Us Page. In the meantime, good luck with your growth!