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Best Shopify Phone support Apps

Updated : March 3, 2024 Reviewed By Mandy Oswold
3Dsellers ‑ CRM & Helpdesk - Shopify App


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Developed By : 3Dsellers

Free | Start from : $199

Enhance Your Customer Support with 3Dsellers – CRM & Helpdesk

Take your customer support to the next level with 3Dsellers – CRM & Helpdesk. Our powerful software centralizes all your customer support channels, offering a seamless experience for you and your customers. With integrations with popular eCommerce platforms like Shopify, Amazon, eBay, and more, 3Dsellers has been helping online sellers grow their businesses for over a decade.

Key Features:

  • Centralized Helpdesk – Manage all your eCommerce customer support in one place.
  • Email Templates – Respond faster with message templates.
  • Auto Responder – Automate your workflow with auto responder.
  • Auto Messages – Helps you stay in touch with your customers automatically.
  • Automated Feedback Reminders and Alerts – to help you ensure great reviews.
Customer Exporter - Shopify App

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Developed By : ORSIS

Free | Start from : $9.90

Efficient Customer Communication with Wise Customer Exporter

Wise Customer Exporter is a Shopify app designed to streamline your customer communication process. Transfer customer information to your phone and WhatsApp with ease, allowing you to reach out to them quickly and efficiently.

Key Features:

  • Transfer customer information to your phone and WhatsApp
  • Communicate with customers directly on WhatsApp
  • Create custom customer or WhatsApp groups
  • Send SMS messages to customers from your phone
  • Transfer users to WhatsApp groups for bulk messaging
  • Schedule bulk SMS messages from your mobile phone
Elfsight Click To Call Button - Shopify App

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Developed By : Elfsight

Free | Start from : $5.99

Boost Customer Engagement with Elfsight Click To Call Button App

Elfsight Click To Call Button is a user-friendly Shopify app that allows you to provide your website visitors with a quick and easy way to contact you directly. With just one click, visitors can initiate a call, making it convenient for them to reach out to you and potentially increase your client base.

Key Features:

  • Easy-to-use Call button for one-click dialing on your website
  • Display your phone number for easy access
  • Customizable widget elements for seamless integration
  • Floating or Inline Button Display Settings for flexibility
  • Call Triggers and Animations to enhance user experience
  • Mobile Ready design for accessibility on all devices
  • No Coding Required for effortless setup
Jaya - Shopify App


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Developed By : TargetClose

Free | Start from : $15

JAYA: Custom Phone Numbers for Your Shopify Store

Looking for a way to get a dedicated phone number for your business without using your personal number? Look no further than JAYA! With JAYA, you can choose a custom phone number for your Shopify Store, set up voicemail, forward calls to your cell phone, and more. Try us out first and see the difference!

Key Features:

  • Choose a phone number with your area code to publish on your store.
  • Set up your number with voicemail or call forwarding.
  • Check your call logs and voicemails easily.
Phone Number & Call Shopdigits - Shopify App


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Developed By : Random Forest Inc

Free | Start from : $40

Enhance Customer Engagement with Shopdigits Phone Number & Call App

Transform your Shopify store into a virtual call center with Shopdigits. Offering affordable phone support solutions, this app allows you to provide real-time customer service through SMS or voice calls. With business numbers for calls and SMS, you can maintain privacy and professionalism while engaging with customers directly. Access order data within the app for seamless connections, making every customer interaction meaningful.

Key Features:

  • Get a business phone number for customer calls at a low cost
  • Provide support based on customers’ order history viewed in the app
  • iOS and Android supported mobile apps for SMS and call management
Voice Call Notification - Shopify App


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Developed By : Epinovus Pvt Ltd

Free | Start from : $9

IVR OrderAlert: Automated Voice Call Notifications for Order Status Updates

IVR OrderAlert is a Shopify app designed to streamline the process of keeping customers informed about their order status. With a simple setup, users can automatically send order confirmation, cancellation, and fulfillment notifications via voice call to their customers, ensuring seamless communication and enhancing the overall shopping experience.

Key Features:

  • Automatically send order status notifications via voice call
  • Customize notifications for order confirmation, cancellation, and fulfillment
  • Specifically designed for Pakistan phone numbers
  • Integrated with IntelliCom (Pak) network for reliable service
  • 7-day free trial with a Standard Plan available for $9/month
Zadarma - Shopify App

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Developed By : Zadarma

Free | Start from : Free to install

Zadarma Phone Support App for Shopify

Enhance your customer service with the Zadarma Phone Support App for Shopify. Make calls to customers, listen to call recordings, and effortlessly create new customer profiles after each call. This handy app streamlines communication and improves efficiency in managing customer inquiries.

Key Features:

  • Make calls to Shopify customers directly from the app
  • Access call recordings conveniently from the Shopify interface
  • Create new customer profiles automatically for incoming calls from unknown numbers
  • Display customer names on your IP phone during incoming calls for personalized service
Advanced Voice Mail - Shopify App

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Developed By : Websyms IT Solutions

Free | Start from : $4.99

Enhance Customer Communication with Advanced Voice Mail App

Advanced Voice Mail is an innovative online voice recorder app that allows your customers to easily send you voice messages. With this app, you can listen to and manage all incoming voicemails directly from your store, track the page from which the message was sent, and even receive voice messages via email. Customize your email templates, thank you messages, and URL redirects to create a seamless communication experience with your customers.

Key Features:

  • Enable customers to record and send voicemails effortlessly
  • Does not require any template customization for implementation
  • Easy integration on any page of your store
  • Option to receive email alerts for new voicemails
EasyCall ‑ Phone Number & Call - Shopify App


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Developed By : ReConvert 💵

Free | Start from : $100

EasyCall – The Ultimate Phone Number & Call App for Shopify

EasyCall is a powerful Shopify app developed by ReConvert that allows you to easily add phone numbers and call functionalities to your online store. With a 4.9 average rating and 4 years of experience in building apps for the Shopify App Store, you can trust EasyCall to enhance your customer communication and support.

Key Features:

  • Effortlessly add phone numbers to your store for easy customer contact.
  • Enable customers to call your business directly from your website.
  • Customize the appearance and placement of phone numbers on your site.
  • Improve customer trust and satisfaction with seamless communication options.
Mega Callback - Shopify App


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Developed By : Architechpro OÜ

Free | Start from : $29.99

Mega Callback: Boost Your Business with Instant Customer Call Backs

Enhance your Shopify store’s credibility and sales potential with Mega Callback. This innovative app allows you to quickly call back your customers, giving you an edge over competitors and increasing sales. Built for seamless integration into your Shopify admin, Mega Callback is designed to work with the latest themes, ensuring a professional and trustworthy appearance for your store.

Key Features:

  • Efficiently call back customers faster than competitors for quicker sales
  • Enhance store credibility and trustworthiness for increased customer confidence
  • Create a streamlined sales process with a customizable callback option
  • Set availability times and working days for convenient customer interactions
We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.

If you believe there’s a great app that should be on this list, please contact us via Contact Us Page. In the meantime, good luck with your growth!