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✅ Shopify help desk & live chat app

Best Shopify Chat Apps

Updated : March 3, 2024 Reviewed By Mandy Oswold
Accessibly - Shopify App


( 20 )

Developed By : On The Map Marketing

Free | Start from : $20

Enhance Accessibility with Accessibly for Shopify

Make your online store more inclusive and user-friendly with Accessibly, a top-rated app designed for Shopify. Built to meet Shopify’s highest quality standards, Accessibly helps you achieve ADA/WCAG compliance, ensuring that your website is easy to navigate for all customers. Our service offers a range of accessibility options, including customizable features like bigger text, cursor adjustments, contrast and brightness settings, and more.

Key Features:

  • Customizable accessibility options like bigger text, cursor adjustments, and contrast settings
  • Reading line feature for improved readability
  • AI-generated image alt text for enhanced accessibility
  • Custom trigger options for personalized user experience
  • Analytics for tracking engagement and guiding accessibility enhancements
  • Developer-friendly headless JS feature for advanced customization
Chaty: WhatsApp & Chat buttons - Shopify App


( 174 )

Developed By : Premio

Free | Start from : $79

Chaty: All-in-One Chat Button for Shopify

Chaty is the ultimate solution for enhancing customer communication and driving sales in your Shopify store. With Chaty, customers can easily reach out to you via their preferred messaging apps, including WhatsApp, Facebook Messenger, SMS, email, Viber, and more. Increase sales conversions, generate leads, and improve client support all in one convenient live chat button.

Key Features:

  • Integrates with 20+ chat buttons, including WhatsApp, Facebook Messenger, Viber, Line, Telegram, and more
  • Customize chat widget’s font, color, position, icons, and welcome messages
  • Track and analyze customer interactions with Google Analytics
  • Show WhatsApp icon and chat buttons on mobile and desktop using triggers and targeting
  • Multiple pricing plans to suit your store’s needs, starting with a free plan

Dondy: WhatsApp Chat+Marketing - Shopify App


( 224 )

Developed By : Dondy

Free | Start from : $5.99

Dondy: Elevate Your Marketing Strategy with WhatsApp Marketing+Chat

Drive more sales and boost customer satisfaction with Dondy’s WhatsApp Campaigns, Automation, and Live Chat. Recover abandoned carts, send revenue-driving messages, and provide personalized customer service through WhatsApp. Effortlessly maximize conversions and grow your business with Dondy.

Key Features:

  • Build custom WhatsApp flows based on live events and specific conditions
  • Recover abandoned carts automatically or with one click
  • Reach and engage a large audience through bulk messaging and marketing campaigns
  • Responsive WhatsApp icon, button, and chat widget for improved customer experience
  • Easy installation with no coding required – go live in just 1 minute
RT: WhatsApp Chat, Live Chat - Shopify App


( 458 )

Developed By : RoarTheme

Free | Start from : $6.99

WhatsApp Chat and Share App: Enhance Customer Communication Effortlessly

Improve customer support and increase sales with the RT: WhatsApp Chat, Live Chat Shopify app. Connect with your visitors through popular messaging platforms like WhatsApp, Telegram, Messenger, Viber, and more, providing a seamless communication experience.

Key Features:

  • Add a chat widget and share via WhatsApp and other channels
  • Receive notifications for uninterrupted chatting
  • Enhance customer chat service experiences
  • Work with all Shopify themes, including customized ones
  • 7-day free trial available
  • Basic and Premium plans with customizable options
WhatsApp Chat + Cart Recovery - Shopify App


( 669 )

Developed By : Softpulse Infotech

Free | Start from : $14.99

WhatsApp Marketing + Chat App for Shopify

Enhance customer engagement and boost sales with the Ctx WhatsApp Marketing + Chat app. Seamlessly integrated into your Shopify store, this app offers a range of features to streamline communication and optimize conversions.

Key Features:

  • Automated WhatsApp messages for Abandoned Checkout Recovery
  • Personalized Order Confirmations & COD Verifications
  • Team Inbox for efficient customer support
  • Customizable FAQs and Order Tracking
GetButton: WhatsApp, FB & More - Shopify App


( 171 )


Free | Start from : $4.99

GetButton: WhatsApp, FB & More – Connect with Customers Instantly

GetButton is a versatile Shopify app that allows you to connect with your store visitors seamlessly through popular messaging apps like Facebook Messenger, WhatsApp, Viber, and more. With customizable buttons and greeting messages, you can enhance user engagement and drive sales effortlessly.

Key Features:

  • Choose from 20+ messaging apps and contact options
  • Add a floating contact form to capture leads
  • Customize button image size, color, and position
  • Set up greeting messages for increased visibility
  • Easy installation in under 60 seconds on all Shopify themes
PingMe Facebook Messenger Chat - Shopify App


( 442 )

Developed By : Omega

Free | Start from : $2.49

Omega Facebook Messenger Chat: Engage Customers Everywhere They Shop

Omega Facebook Messenger Chat is a free Shopify app designed to help you connect with your customers on familiar platforms like Facebook Messenger, Instagram, and Whatsapp. With easy integration and real-time messaging, you can engage with customers 24/7, increase sales, and provide exceptional customer support.

Key Features:

  • Built for your business, directly in Shopify admin
  • Works with the latest themes for seamless integration
  • Engage with customers on Facebook Messenger, Whatsapp, Instagram, and more
  • Real-time messages for quick responses and centralized customer engagement
  • Insightful analytics for better understanding customer behavior
  • Beautiful and modern live chat widget that suits all themes
Shopify Inbox - Shopify App


( 1,650 )

Developed By : Shopify

Free | Start from : NULL

Shopify Inbox: Boost Your Sales with Customer Chat

Shopify Inbox is a free messaging tool designed to help you connect with shoppers in real-time chat conversations, leading to increased customer engagement and sales. This app allows you to chat with customers as they browse your store, utilizing live customer information to personalize your messages and offer product recommendations or discounts.

Key Features:

  • Interact with customers in real-time chat conversations
  • Utilize live customer information to personalize messages
  • Offer product recommendations and discounts to increase order value
  • Automate replies, FAQs, and greetings for efficient customer service
  • Track results and manage conversations seamlessly in the Shopify admin
We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.

If you believe there’s a great app that should be on this list, please contact us via Contact Us Page. In the meantime, good luck with your growth!