Data leads to a better user experience. DeskuBots reports provide valuable insights.
Deskubots provides reliable reports to track and optimize the performance of your Deskubots. Based on real data, make your business decisions.
Track the total number of chats between Keep track of the total number of chats between DeskuBots and users..
Find out when your users are most active using the heatmap.
Find out how many people are engaging in the chat on average..
The average number of messages sent to your DeskuBots gives you an idea of how long a typical chat is..
Check which topics repeat the most to see where your users’ interests lie.
You can see how many users are chatting with your DeskuBots.
Build relationships with those who talk to your DeskuBots
Every user is automatically saved to the Users database by DeskuBots. Detailed information about the user and their chats can be viewed.
Your automated chat can be the start of a valuable relationship with your customers. Create custom groups for your next marketing campaign.
Archives provide valuable information about your DeskuBots’ past conversations. Build better DeskuBots stories and improve customer satisfaction with this knowledge.
Check collected data and examine failed actions during the chat.
All archives are linked to Users, so you can see every conversation in context.
Improve your DeskuBots story by discovering its weak points.
